Hallucinations and delusions are two common experiences in psychosis. They can be frightening for the person and confusing for families, so understanding them can help.
Hallucinations
Hallucinations are sensations that seem real but are not shared by others. Hearing voices is the most commonly reported, though people can also see, feel, smell or taste things that others do not.
Delusions
Delusions are strong beliefs that may not match the available evidence and do not easily change even when others disagree. A person may, for example, feel strongly that they are being watched or targeted.
Why they feel so real
To the person, these experiences feel completely real. Arguing or trying to prove them wrong rarely helps and can increase distress.
How professionals can help
A qualified professional can assess the cause. Treatment may include medication, psychological therapy and family support, depending on the individual.
Supporting someone
Stay calm, listen respectfully, acknowledge how the person feels without agreeing or arguing about the experience, and encourage professional help. If there is any risk of harm, seek urgent help.

